Great Wolf Lodge Poconos Photos: A Mixed Bag of Experiences

The Great Wolf Lodge in Poconos, Pennsylvania is a popular destination for families seeking adventure and relaxation. Located in the heart of the Pocono Mountains, this resort offers a range of amenities and activities that are sure to delight both kids and adults. However, my recent experience at the lodge was a mixed bag of good and bad.

On the positive side, our room was spacious and comfortable, with beds and pillows that were truly great. The kid-friendly atmosphere and activities were also a highlight, as there was always something to do and see. The staff was friendly and attentive, making sure that everything ran smoothly.

However, there were several areas where the resort fell short. For instance, the pool area was cramped and had very small walkways, which made it difficult for families to navigate. Additionally, the check-in kiosks didn't work properly, causing some frustration for guests.

But what happened next was even more concerning. My three-year-old daughter went missing in the water park while we were on vacation. We were frantically searching for her and had called out her name several times when a kind guest came forward and helped us find her. It turned out that she had wandered off from our group and was hiding behind some rocks.

The response from the staff was disappointing, to say the least. They didn't make an announcement over the loudspeaker or alert the lifeguards to look for her. Instead, they seemed unsure of what to do and were asking me questions like 'Who is she?' and 'What is she wearing?' It took 15 minutes for them to realize that we needed their help and eventually close the doors to the water park.

I was shocked by the lack of preparedness and communication from the staff. As a parent, it's terrifying to think about what could have happened if someone had taken my daughter or if she had wandered off further into the park.

In conclusion, while Great Wolf Lodge Poconos has its strengths, there are areas that need improvement. The resort needs to address issues like overcrowding in the pool area and improve communication between staff members during emergency situations. I hope that future guests will not have the same experience as we did and that the lodge will take our feedback seriously.

Photos of Great Wolf Lodge Poconos:

Great wolf lodge poconos photos